1. Introduction
Welcome to OKTK BDT. This Privacy Policy explains what information we collect, why we collect it, and the measures we take to keep your data safe. By using the OKTK BDT platform, you are considered to have automatically accepted this Privacy Policy.
OKTK BDT has developed its privacy policy with Bangladesh users in mind. Our goal is to keep your personal information fully protected and let you enjoy the platform with complete peace of mind.
If you have any questions about this policy, contact our support team directly. We're always here for you.
2. Information We Collect
OKTK BDT collects only the information that is strictly necessary. Requesting excessive or irrelevant data goes against our policy.
Information collected directly from you:
- Name, Date of Birth & Gender
- Mobile Number & Email Address
- National ID card or passport number (for KYC verification)
- Bank account or mobile banking details (for payment processing)
- Address & postcode
Automatically collected information:
- IP address and device type
- Browser type & language settings
- Date and time of site access
- Pages you visited and time spent on each
- Referral Source (the link you came from)
| Type of Information | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification | Yes |
| Mobile Number | Account Security & Communication | Yes |
| National ID Card | KYC Verification & Legal Compliance | Yes for withdrawal |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| Device & IP Information | Security & Fraud Prevention | Automatic |
3. How We Use Your Information
OKTK BDT uses your information only for specific, legitimate purposes. Details are outlined below:
- Account Management: For account creation, login security, and password resets.
- Payment Processing: For securely completing deposit and withdrawal transactions.
- KYC Verification: To comply with international anti-money laundering laws.
- Customer Support: To resolve your questions or complaints promptly.
- Promotional Communications: To send you information about bonuses and offers, subject to your consent.
- Fraud Prevention: To detect and prevent suspicious activity.
- Platform Improvement: To analyze user experience and improve the site.
5. Data Security Measures
OKTK BDT employs industry-standard technology to protect your personal information. Our security framework operates across multiple layers.
- SSL/TLS Encryption: All data exchanged on the site is encrypted, from login to every interaction.
- Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
- Regular Security Audits: Third-party security experts conduct regular system audits.
- Data Backup: Your information is regularly backed up on secure servers.
- Access Control: Only authorized personnel can access your information.
6. Cookies & Tracking Technologies
OKTK BDT uses cookies and similar technologies on its website to enhance your browsing experience and improve the quality of our services.
Types of cookies we use:
- Essential Cookies: Essential for the site to function properly. Disabling these may cause the site to malfunction.
- Functional Cookies: To remember your preferred language, theme, and login details.
- Analytics Cookies: To understand which pages are visited most frequently (Google Analytics).
- Security Cookies: To identify suspicious login attempts.
7. Your Rights Regarding Your Information
OKTK BDT believes you have full rights over your own data. Your rights are outlined below:
To exercise any of these rights, contact the OKTK BDT support team. We will respond to your request within a maximum of 30 business days.
8. Data Retention Period
OKTK BDT does not retain any data longer than necessary. Retention periods for different types of information are listed below:
- Account Information: For as long as the account remains active, and for 5 years after closure.
- Financial Transaction Records: 7 years, as required by legal obligation.
- Gaming Activity Logs: Up to 3 years.
- Cookie & Analytics Data: Up to 2 years.
- Support ticket: 2 years after resolution.
Once the retention period expires, your information is securely deleted or anonymized.
9. Protection of Minors' Data
OKTK BDT strictly prohibits account registration by anyone under 18. If we become aware that a minor's information has been collected by mistake, that information will be deleted immediately and the account will be closed.
10. Changes to Privacy Policy
OKTK BDT may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via your registered email or a site notification. The date shown at the top of the page indicates when the policy was last updated.
Continued use of OKTK BDT after any changes indicates your acceptance of the updated policy.
11. Contact Us
For any questions, requests, or concerns regarding the Privacy Policy, please contact our support team. We will respond to your request as promptly as possible.
- Email: [email protected]
- Live Chat: Click the chat button at the bottom right of the site (24/7)
- Response time: Within 48 hours
Our also on the FAQ page You will find answers to many common privacy-related questions.